Ixora Hair accepts all major credit cards & PayPal.
We offer a combination of both ready-to-ship and made-to-order headbands available for purchase on our website. Our order processing time is between 5-10 business days for us to create your order before shipping it out. The processing time does not include transportation time.
We offer multiple shipping options to make sure your purchase arrives on time, please check your most preferred shipping option during checkout. Note: For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
Deliveries to Alaska, Hawaii, Puerto Rico, Guam, APO/FPO military address, Amazon addresses are currently not available. We recommend all deliveries be made to a physical address so packages can be tracked and delivered correctly.
Orders may take between 5-10 business days to process before shipping out.
Shipping costs are calculated during checkout along with delivery time estimates.
Please visit our full shipping policy here.
Please take into account that all international orders are subject to additional shipping charges. Any import duties and taxes that are charged when the parcel reaches the destination country, are the responsibility of the recipient. If you have questions related to customs charges, please contact your local customs office.
International shipping costs and options will be calculated upon checkout.
Your satisfaction is our goal. We accept returns on all eligible products within 30 days from the date the order is shipped. Please see our full Return & Exchange Policy HERE for our eligible product standards.
Please note that shipping and handling charges paid are non-refundable in the event of a return of any kind.
Most IXORA HAIR accessories are hand-crafted and we recommend to handle them with the same care of which they were created. Make sure to keep your accessories away from humidity, oils, alcohol and hair sprays. When not in use keep your accessory in a box, away from a damp area, out of direct sunlight.
Ixora Hair currently only have Synthetic Wigs available for purchase.
- What are the advantages of the Synthetic Wigs compared to human hair wigs?
Synthetic wigs are a lot cheaper than human hair wigs. This will enable you to experiment with more styles and more colors. You would also notice that most of our synthetic wigs come pre-styled and pre-cut and will hold their shape after wash. This should save you a lot of time in styling.
- How to heat style my Synthetic Wigs?
To do this in the safest way for the wig is to only use low heat settings and only heat style infrequently. Heat-styling your synthetic wigs with high temperatures or too frequently will damage the wig fibers and therefore shorten the wig lifespan.
- How to wash my wigs?
Washing your wig every 10 times of wearing is recommended. You may also wash your wig more frequently if you wear it in a place which has strong smell.
- Will my wig shed and tangle?
Initial shedding of new hair is normal. Brushing it with wide-tooth comb will work best and start combing from the bottom and comb your way above.
- Are there tips for making my wigs appear more natural?
Human hair wigs tend to offer the most natural look but you’d notice that our synthetic wigs look very natural as well, thanks to advanced innovations in wig technology. When it comes to choosing style, consider styles and suitable wig circumference that will be most flattering given your face shape and circumference size. If you are someone who always goes for an extra mile, then wearing headbands on top of your wearable hairs are ALWAYS a sure way to go to make wig wearing look more natural. Check out more of our headbands here.
- First of all, with us you get to play with endless hair colors! If you're new to hair coloring and don't know which color to get, try our synthetic wigs first to test how certain color looks on you, and if it is your dream color.
- We choose plenty of platinum colors because they remains one of the most difficult color to achieve by most hair colorists! We'd save you trips to the hair salon for sure! We also keep plenty of blonde in stocks and will add more colors soon-ish!
- Our wigs tend to look like they are your own hair (you'd notice from most of our website pictures and vids!). Well, obviously it will not be 100% the same as your real hair, but with a little bit of practice, you'd wear it like it is your own in no time! Pro tips: a headband does go a long way in making your wigs much more natural.
- Swiftness! Our wigs are relatively easy to install. All you need to do is cover your own hair and flyaways, shake out a wig, put the wig on! Done. You'll have more time for everything else.
- Lastly, remember that with a wig, you get to avoid frequent curling/straigntening/hairspray-ing your real hair. How cool is that?
And the CONs:
- Call us biased, but we seriously can't think of any cons of wearing wigs!
- Ixora Hair synthetic hair wigs look and feel almost like human hair and all of them come styled and ready to wear.
- Our wigs are all made in one size that fits a standard 21.2-22.8" (54-58cm) adult's head size
- Our High Standard Fiber wig can withstand most styling devices up to 150 Degrees Celsius (300 Degrees Fahrenheit), but for the wig to last longer, we'd recommend to always go below this number, and to style very rarely.
- There are hooks inside the wig to adjust its size.
The short answer on how to put Ixora wig on is: You can firstly shake your wig out, put it on, and head out! Swift, we promise! Synthetic hair holds its style and shape in any weather.
The slightly longer version is below:
1. If you have a long hair, put your real hair in a low bun.
2. Cover your real hair with a wig cap (optional). As long as you make sure your real hair stays put and keep flyaways to a minimum, you're good.
3. Start putting your wig from the back part and back hooks, adjust the cap (try to never pull the hair strands), and adjust to make sure the parting and temple area sits comfortably.
4. If you need to comb your wig, gently run your fingers from bottom part of the wig and move your way up. Hold the wig firmly above the part where you are combing, start small, and start slow. Move combing the wig up in sections.
5. Trim the wigs and bangs (fringe) if needed. You can either do this yourself (make sure to use very sharp scissors), or you may take the wig to your hairdresser.
6. Voila! You're good to go! Don't forger to tag us on socials!